About

Welcome to GSW

For more than 150 years, homeowners, builders and plumbing contractors have trusted GSW to provide innovative and high-quality water heating products they can rely on.

In 2005, GSW joined the A. O. Smith Corporation, a North American leader in residential and commercial water heating solutions.

A DISTINCT HISTORY

Canadians have known the GSW brand for generations, lending a level of confidence that is unique in the water heating industry.

KEY RETAIL PARTNERS

GSW is a familiar brand at key regional retailers and major national chains including Canadian Tire, Home Hardware, Rona, Lowes, and more.

FOCUS ON THE FUTURE

We continuously invest in advanced manufacturing processes to maintain the innovation and reliability that GSW is known for.

SINGULAR FOCUS: WATER

We lead the water technology industry with
innovative, customer-centric solutions.

ONLINE SUPPORT

We optimize customer service with online tools: parts
catalogues, warranty check, order management, etc.

ON-SITE SPECIALISTS

We support our trades in the field. Our Regional Technical Specialists are available for on-site assistance.

BUILT FOR THE CANADIAN CLIMATE

Our water heaters undergo extreme Canadian cold-weather testing to ensure they perform in the harshest of weather conditions.

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Do you have questions we can help answer?

Do you have questions we can help answer?

Rebate information Find an installer

Rent vs. own Parts catalogue

Rebate information Find an installer

Rent vs. own Parts catalogue

For more than 150 years GSW has provided innovative products to Canadian homes, a claim few water heater brands can make. We continue to evolve and strive to provide the safest, most reliable and energy efficient water heaters available.

Hours of Operation

Technical Support
Monday to Friday 8:00 am to 5:00 pm EST

Warranty Validations
Monday to Sunday 8:00 am to 5:00 pm EST

Customer Service
Monday to Friday 7:00 am to 5:00 pm EST

Our Location

GSW Water Heaters
599 Hill Street West
Fergus, Ontario, Canada N1M 2X1
T 1.888.479.8324
F 519.787.5500

Legal

Privacy Policy
Terms and conditions
Accessibility
Forced Labour in Canada

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